Thank you for choosing FIRSTSIP LLC! We are committed to providing you with convenient and reliable delivery services. This page outlines our order processing procedures, shipping methods, estimated delivery times, and relevant shipping policies.
- Shipping Destinations
FIRSTSIP LLC currently ships only within the United States, covering addresses eligible for our delivery services.
We do not currently offer shipping outside the United States. Before placing an order, please ensure your delivery address falls within our service area.
- Order Processing Time
Orders are typically processed within 1–3 business days.
Business days exclude weekends and U.S. federal holidays. Processing times may be affected by order confirmation, payment verification, or inventory checks.
Once your order has shipped, we will send you a shipping notification via email, including a tracking number if available.
- Shipping Methods & Delivery Time
Depending on the product type, delivery address, and carrier availability, we may use the following U.S. shipping services:
Carrier
Estimated Transit Time
USPS (United States Postal Service)
Approx. 3–7 business days after shipment
UPS
Approx. 2–6 business days after shipment
FedEx
Approx. 2–6 business days after shipment
The times listed above are estimates; they do not include order processing time and do not constitute a guaranteed delivery date. Actual delivery times may vary due to the destination region, weather conditions, holidays, peak shipping periods, or other uncontrollable factors.
Specific carriers and shipping services are determined based on the order details; not all orders are eligible for every shipping method listed above.
- Shipping Costs
Shipping costs will be displayed at checkout. The exact amount may vary based on the items ordered, package weight, delivery address, and the selected shipping service.
- Order Tracking
Once your order has shipped, you can check the delivery status using the tracking number provided in the shipping notification email.
Please note that it may take some time for tracking information to update. Please contact us if tracking information has not been updated for an extended period after shipment.
When contacting us, please provide your order number so we can assist you more efficiently.
- Shipping Delays
While we strive to ensure orders are shipped and delivered on time, delays may occur due to weather conditions, peak shipping periods, carrier operational issues, incorrect address information, or other factors beyond our control.
In the event of a shipping delay, we will do our best to help you check the status of your order, though we cannot guarantee delivery within the estimated timeframe.
- Delivery Issues
Please carefully verify the recipient’s name, street address, city, state, and zip code before checkout.
Delivery issues arising from incorrect or incomplete addresses, or the recipient’s inability to receive the package, may result in delays, returns, or additional shipping fees. Specific resolutions will be determined based on the circumstances and applicable laws.
If the tracking status indicates “Delivered” but you have not received the package, please check the delivery location, porch, mailbox, or building reception area, and contact the carrier. If the issue remains unresolved, please contact us for assistance.
- Contact Us
If you have any questions regarding shipping methods, delivery times, tracking, or order delivery, please contact us:
Customer Service Email: hello@firstsip.shop
Company Address: 341 JEFFERSON OAKS DR, RUSTON, LA 71270
We appreciate your support and are committed to providing a reliable and convenient shopping and delivery experience.
